Nonprofits:
Quixote Communities – Board Retreat
“You may never know how many lives you saved because of your mad skills of facilitation. I promise that your kindness will directly lead to more housing and better programs. You show others that sometimes the greatest gift you can give is your time and talent.”- Colleen/Quixote Communities
The Geneva Foundation – Strategic Plan
Thurston County Volunteer Legal Services – Strategic Plan
South Sound YMCA – Lean Culture, Principles & Practices, Leadership Training
Valley Cities Behavioral Health Care
Business Process map & work plan for Call Center
Problem Solving Workshop
Strategic Planning
Northwest Harvest- TEFAP Inbound / Outbound Process Mapping
CIELO – Board Training & Executive Coaching
Junior League of Olympia
Board retreats (2009, 2010, 2011) & several General Membership Meeting training presentations
Committee Chair Leadership Training (2009, 2010, 2011, 2015, 2016)
Empower U– Tools for the Best Day Ever, Speaker
Fred Hutchinson Cancer Research Center
State, County and City Government:
Washington Health Benefit Exchange – Lean Facilitation, Cascade Care Savings Implementation, Immigrant Health Coverage Implementation
Employment Security Department, Washington – WorkSource Legacy System Replacement, Paid Family and Medical Leave Project Management
Washington State County Road Administration Board – Strategic Plan
Washington State Office of Minority & Women Owned Business Enterprises – Business Process Design Consultant
Spokane Superior Court – Guardian / Conservator legislative implementation
Thurston County Superior Court, Public Defense and Prosecuting Attorney’s Office
LEAD (Law Enforcement Assisted Diversion) Project- Phase 1, partnership between County and City Leadership
Felony Improvement Project
Strategic Plan (Superior Court & Public Defense)
Thurston County Family & Juvenile Court Dependency Transformation Project
Felony Case Management- Lean event
Thurston 9-1-1 Communications – Strategic Planning
Mason County Law, Justice and Behavioral Health Policy Team – Business Process Design & Facilitation
City of Shelton – Strategic Planning
City of Olympia – Meeting Facilitation & Project Management
Lower Columbia College- Purchase Requisition Process – Finance Department
Washington State Parks- PARKS Discover Pass Problem Solving Lean Event
Department of Social & Health Services, Washington
WorkFirst Program Lean Events
Agency Wide Leader Development program called “Excellence”
Agency wide Lean Strategy Deployment
Children’s Administration, Child Protective Services Streamline efforts
Semi-Annual Extended Leadership Team Meetings
Behavioral Health Administration Leadership Meetings
Keynote Speaker – Division of Vocational Rehabilitation Annual Staff meeting
Washington State, Governor’s Office, Results Washington
Speaker, Washington State Lean Transformation Conference – 2015 and 2016